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A single Messenger bot or chat blast takes a few minutes to make, but can reach tens of thousands of people individually.īeyond reaching customers at scale, Facebook Messenger marketing has very high click through and engagement rates - 10x to 80x better than conventional Facebook display ads or email marketing. Chatbots allow you to execute and automate marketing tactics such as drip campaigns, chat blasts, surveys, and customer service functions. To maximize the impact of Facebook Messenger marketing it’s essential to use Facebook Messenger chatbots. Messenger apps are one of the largest marketing channels and they have the highest effectiveness rates. The primary benefit of using Facebook Messenger marketing is that it allows you to reach a large number of potential customers at scale on a personal messaging platform. And the applications are immense and promise a huge new opportunity for marketers in any industry. The concept behind Facebook Messenger marketing is simple - it’s a marketing channel that uses Facebook Messenger.

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In fact, MobileMonkey enables businesses to build a free chatbot that is interactive, meaning that the Messenger bot can ask questions, get information, segment customer types, and get a wide variety of information from the customer. Plus, the engagement rates are far higher than normal email engagement rates.įacebook messenger marketing with chatbots provide enormous power for marketers. Except when you use Facebook Messenger, you can do a lot more with email, and you can do it faster. Except instead of using email to send promotions and drip campaigns, it’s all done using Facebook Messenger and largely with Facebook Messenger chatbots.Įverything that’s possible with email is also possible with Facebook Messenger marketing. Facebook Messenger marketing is a lot like email marketing. And businesses only need to create one website chat widget that services site visitors in the messaging channel that makes sense.įacebook Messenger marketing is the use of Facebook Messenger chat as a communication channel with prospective customers. This way, customers have options that make sense for them to communicate with businesses. If the site visitor is signed in to Facebook Messenger, the website chat widget will display as Messenger chat. If a site visitor is not signed in to Facebook Messenger, the OmniChat website chat widget will display native web chat. OmniChat website widgets are always mobile-friendly and adapts to whether site visitors are signed into Facebook Messenger or not. ✓ Provide a mobile-friendly user experience ✓ Instant answers to customer questions using chatbots With embedded chat on a website, a business can leverage benefits including: When given a choice between email, phone and chat, more people choose chat for customer service and to get quick answers to their questions.

CHATBOT BUILDER SERVICE INSTALL

Using OmniChat, a business can install a website chatbot widget that connects to both Facebook Messenger and native web chat.

Chatbot builder service